Need a hand?

Questions about an order, a pair you bought, or which tip to choose — we usually reply within 24 hours.

Quick answers

Common questions

How fast do you ship?

We pack most orders in 1–2 business days. You get a tracking note by email once it leaves. Delivery time then depends on your country and courier.

Can I return a pair?

If a pair arrives damaged or defective, contact us within 7 days with photos. We will replace it or find a fair fix. Used tools in good condition are not returnable.

Is there a minimum order?

No. This shop is retail — add one pair to cart, or a few for home. There is no wholesale minimum on this website.

What are the tweezers for?

Needle-point patterns are made for fine hair, ingrown extraction, chin and facial hair, splinters and detailed brow work. They are stainless steel, so they stay sharp and clean easily. Keep them away from children — the tips are genuinely sharp.